We accept paper photographs, slides, photo negatives, video cassettes, reel-to-reel film, audio cassettes, vinyl records, and paper documents.

You can bring them to our office located at 8020 N. Business Park Dr. or if you have a high volume order, we will come pick it up free of charge.

Orders of $500 or more we will pick up and deliver free of charge.

Yes. We will return your original media in the same condition as we received it.

No. We will always return your original media to you. What you do with it after that is up to you!

Digital media can be stored on CDs, DVDs, flash drives, or external hard drives depending upon size of project, media format, and your preference.

For liability reasons, we cannot use your personal drives to deliver your digital files. We apologize for any inconvenience.

We take cash, personal checks, and credit/debit cards.

Yes.

Most of our services are performed in-house at our office at 8020 N. Business Park Dr.

Yes. We treat your priceless treasures as if they were our own. We store them in watertight containers and handle them with white, lint-free gloves. We take pride in keeping our facility clean and secure.

The amount of time it takes to complete a project depends on how much material you ask us to process. Please give us a call and we can give you an estimate based on the size of your project.

With your permission, Modern Reflections will keep a copy of your project for 6 months after the completion date. For an additional fee, we can store your project for longer.

Yes. Additional copies are available for 6 months after your original order or longer for an additional fee.

Yes. The DVDs we provide are compatible with a majority of DVD players. If you encounter playback issues, other formats are available.

We generally cannot digitize copyrighted materials. Please refer to our copyright policy here. (Link)

Please refer to our liability policy here. (Link)

Please view our gallery.

Please Contact us through any of the means on our contact page.

We accept almost all photo/slide/negative formats including glass negatives.

Our default image file format is .jpg. Other formats are available upon request.

Yes. Rates for scanning these photos may differ because of the increased labor time. Please see our pricing page here (link) for reference.

Our flatbed scanners allow us to scan images on the pages of your album. Glued photos do not need to be removed. This prevents damage to your photos.

Modern Reflections can recommend ways to organize your photos before scanning. It is generally easier to organize your project before scanning than after.

We have professional techniques for cleaning and preparing your photos for scanning. You don’t need to clean them before bringing them to us.

Curled or bent photos are not an issue. Our flatbed scanner allows us to carefully scan these images individually.

No. We can scan as many or as few photos as you would like.

Please check to see if the photographer holds the rights to your professional photos. Please refer to our copyright policy here. (link)

We prefer to scan photos at 600 DPI and slides or negatives at 4000 DPI. Other resolutions are available upon request.

Resolution effects the quality of the print or resized image.

We will only work with the digital scans. You can then print the restored digital image if you want a physical copy.

If your photos are organized when we receive them, we can maintain that organization as we scan them. This can be arranged when you come in to deliver your photos.

There is no project that we won’t attempt. Please bring your severely damaged photos in and we will see what solutions might be available for you.

No, we do not repair physical media, all repairs are done to the digital copy.

We will do our best. Severely discolored photos cannot always be completely restored, but they can usually be significantly improved.

Torn photos are digitally rebuilt.

Maybe. Please come in to consult with our technicians and we’ll see if colorization is an option for your photos.

Yes, we can.

There is a $60 hourly rate for the extent of damage repair.

We accept cassettes, micro cassettes, vinyl records, 8-tracks, and more. If you have another format, we would be happy to consult with you about it.

Our default audio format is .mp3. Other formats are available upon request.

We accept most widely used formats.

We will convert your videos to .mp4, which is compatible with both PC and Mac. Other formats are available upon request.

Yes, we can!

A DVD holds about 2 hours of footage.

Yes, we can!

Some film is double wide and double-exposed.

We understand that this may happen accidentally. If there are more than 3 blank tapes in your project, any subsequent blank tapes will be charged.

Editing can be done. However, there is a limit to how much will fit on a single DVD.

The quality of the digitized product will be at least as good as the original. Some media formats will be improved.

No. Please view our copyright policy here. (link)

Our default for DVDs is autoplay, but customized menus are available upon request.

Yes. The files we give you are uploadable. However, different social media websites may have limitations on the size or length of videos you can upload. We can help if you have questions.

No. Please view our copyright policy here. (link)

Yes, for possible editing purposes such as removal of tracking lines or blank screens.

We accept any paper or similarly flat items that meet our size requirements.

We accept documents of any size up to 11×17 inches.

No. We accept projects of any size.

We prefer to scan documents at 300 DPI. Other resolutions may be available upon request.

In order to process your documents we must handle them and perform checks for scan quality. However, our technicians typically work on multiple projects simultaneously and will not view the entirety of any one document. All of our technicians have been subjected to criminal background checks and drug tests to ensure your documents are in safe hands. We are dedicated to protecting your privacy. Your documents will be treated with discretion and respect.

Yes, upon request. If your documents are organized when we receive them, we can maintain that organization as we scan them. This can be arranged when you come in to deliver your documents.

Our default file format for slideshows is .mp4. Other file formats are available upon request.

Yes.

Slideshows are a great way to showcase a family trip or celebrate a momentous life event. We offer consultations to help you plan your slideshow. Our technicians can assist you in selecting photos or videos, putting them in order, selecting audio, and choosing transitions and other visual effects.

It can be as long or as short as you want, but most slideshows are 15-20 minutes long.

We recommend that each photo appear on the screen for 5-7 seconds, depending on the intended audience for the slideshow and the visual complexity of the photo. Five seconds per photo is a good estimate.Don’t forget that the time a photo is on-screen must include the time for transitions between photos.

Transitions are the animations between still images in a slideshow. The most common transitions are fade in and fade out, but many other options are available as well.

Yes. Landscape orientation photos are better for slideshows because most display screens are wider than they are tall. You can use portrait orientation photos, but they will appear smaller in order to fit on the screen and they will have large empty margins on either side. That said, there are plenty of creative ways to include portrait orientation photos in your slideshow if that’s what you want to do.

Your slideshow should have a theme or tell a story. Once you decide what you are trying to communicate with your slideshow a general order should become apparent. For example, if you are celebrating a coworker’s retirement, you might use photos that progress through his or her time with the company chronologically. Our technicians can help you decide on a good order for your photos if you request assistance.